Start Your First Etsy Store · Contact

Let's Connect

Hi, I'm Kendra! I'd love to hear from you. Whether you have a question about my Etsy setup guide, an existing order, or getting started with your shop, you're welcome to reach out.

Friendly guidance for Etsy beginners and questions about my digital guide.

Kendra Portnova, author of Start Your First Etsy Store
Kendra Portnova Artist · Etsy shop owner · Author

Here when you need to reach out

Contact Me

Feel free to contact me using any of the details below.

Business Hours

Monday–Friday
9:00 AM–5:00 PM

These are the hours listed on my contact page.

Phone

540-819-2873

On a mobile phone, tap the number above to call.

Online Help Desk

Questions or order support?

Use our existing help desk to send your message online.

Open the Help Desk →

A simple way to reach me

Need help with your Etsy guide or order?

If you have a question about Start Your First Etsy Store, your digital guide, or an order you've placed, the help desk is a convenient place to send your message.

For refund requests, please include your order number, name, and reason for requesting a refund, as described in our Refund Policy.

Send a Message

Have a question? I'm happy to hear from you.

Thanks for visiting Start Your First Etsy Store. I look forward to hearing from you!

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