Start Your First Etsy Store
Refund Policy
Learn about refund eligibility, how to request a refund, and when eligible refunds are processed.
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Thank you for shopping at StartYourFirstEtsyStore.com. We value your business and strive to ensure your satisfaction. The following Refund Policy applies to all products and services purchased from us:
1. Digital Products
- Due to the nature of digital products, we are able to offer a refund within 30 days of your purchase if you find the product not as described or of low quality.
2. Eligibility for Refund
- To be eligible for a refund, you must submit your request within 30 days of the purchase date.
3. Process
- To request a refund, go here https://www.studiokathome.com/help-desk. Include your order number, name, and the reason for the refund.
- We will review your request and issue a refund if eligible. We process refunds within 10 business days.
4. Exceptions
- No refunds will be provided after 30 days from the purchase date.
5. Changes to Our Refund Policy
- We may update our Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on this page.
6. Contact Us
- If you have any questions about our Refund Policy, please contact us at https://www.studiokathome.com/help-desk.
Questions about refunds?
Our help desk can assist with refund requests and questions about this policy. Please include your order number, name, and the reason for your request.
Contact the Help Desk